Terms and Conditions

Effective Date: March 12, 2025

1. Introduction Welcome to La Perle Concierge (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website Laperleconcierge.com (the “Website”) and our senior care services for busy professionals with aging parents (the “Services”). By accessing our Website or utilizing our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or Services.

2. Services Provided La Perle Concierge offers non-medical senior care services, including but not limited to:

• Companion Care
• Chronic Care Management
• Surgery Companions
• Senior Care Planning

Our Services are designed to assist with daily living activities and care coordination but do not include medical diagnosis, treatment, or emergency care.

3. Eligibility To use our Services, you must:

• Be at least 18 years of age.
• Have the legal authority to enter into a binding contract.
• Provide accurate and complete personal and payment information.

4. Payment Terms

• Fees for our Services are detailed on our Website or as agreed upon in a written contract.
• Payments must be made in accordance with the payment schedule outlined in your service agreement.
• We reserve the right to modify pricing at any time. Any changes will be communicated in advance.
• All payments are non-refundable except as outlined in our cancellation policy.

5. Cancellation and Refund Policy

• Clients may cancel services by providing written notice at least 48 hours in advance.
• Refunds, if applicable, will be determined on a case-by-case basis.
• Failure to provide timely cancellation notice may result in charges for scheduled services.

6. Client Responsibilities Clients agree to:

• Provide accurate and complete information about the senior receiving care.
• Ensure a safe and respectful environment for caregivers.
• Adhere to agreed-upon service schedules and notify us of any changes.

7. Limitation of Liability

• La Perle Concierge is not responsible for medical emergencies, lost items, or any damages arising from third-party interactions.
• We are not liable for any indirect, incidental, or consequential damages arising from the use of our Services.

8. Privacy Policy Your use of our Website and Services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information. By using our Services, you consent to our data practices.

9. Intellectual Property All content, branding, logos, and materials on this Website are the intellectual property of La Perle Concierge. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Modifications to Terms We reserve the right to modify these Terms at any time. Changes will be posted on our Website, and your continued use of our Services after any modifications constitutes acceptance of the updated Terms.

11. Governing Law These Terms shall be governed and interpreted according to the laws of the State of Ohio, without regard to conflict of law principles.

12. Contact Information If you have any questions about these Terms, please contact us:

La Perle Concierge
470 Olde Worthington Road, Suite 200 #8208
Westerville, OH 43082
Email: [email protected]

By using our Website and Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.